PRIVACY POLICY

John R. Hornsby, Chartered Surveyors is committed to ensuring that your privacy is protected in accordance with the requirements of the General Data Protection Requlations effective from May, 2018.

WHAT DATA DO WE COLLECT AND WHAT DO WE DO WITH IT?

  1. From our clients we are obliged by Law to collect names, addresses and contact numbers and/or e.mail addresses so that we can issue the necessary correspondence in connection with the marketing of your property or business. We are also required by the Anti Money Laundering Regulations to obtain proof of identity, which will include copies of passports or driving licenses and two recent utility bills showing your current address.  These documents are retained on file, either electronically or as paper copies and will not be shown to anyone unless we are requested to do so as part of the Money Laundering Procedures.
  2. For our applicants we will obtains names, addresses, phone numbers and/or e.mail addresses so that details of requested properties can be sent to you and arrangements made for viewings if requested. We will retain this information on the file of the property or business requested for reference purposes.  If you do not proceed to acquire the property or business for which the data was collected, we may use it to contact you in the future to advise of the availability of a similar property or business which has recently become available.  If you do not wish to be contacted in this way, please let us know via e.mail, text or written correspondence and we will ensure that you are not contacted.

For applicants who wish to proceed with a purchase or letting, we are obliged by the Money Laundering Regulations to obtain proof of I.D. in the form of copies of passports or driving licenses and two recent utility bills showing your current address.  This data will be saved on file either electronically or as paper copies and will not be shown to anyone unless requested to do so as part of Money Laundering Procedures.

CONTROLLING YOUR PERSONAL DATA.

We will not sell, distribute or reveal your personal data to any third parties without your prior express approval.  This may be required, if for example your property requires and EPC, in which case with your consent we will appoint a firm to contact you with a fee quote without obligation.  If you wish for us to obtain an EPC prior to a property or business being marketed, then it will be necessary to provide your contact details to the Company providing the EPC.  Similarly, if we are to provide you with a quote for your energy supplies, i.e. gas and electricity, we will be required to provide your contact details to the Company/Contractor concern.  If you do not wish to be contacted for these purposes, please let us know via text, e.mail, phone call or written correspondence to John R. Hornsby, Chartered Surveyors, 2 Countoak House, Front Street, Acomb, York, YO24 3GD.

If you wish to see details about the personal information we hold about you, you are entitled to receive this on payment of a small fee.  If you require this, please write to us at our office address shown above.